Operations Manager

2 months ago


West Midlands, United Kingdom Leisure (Operations) Full time
{"title": "Duty Manager Role Overview", "content": "

We are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.

As a Duty Manager, you will play a vital role in leading our team and ensuring the efficient day-to-day running of our leisure centre. You will be responsible for managing staff, dealing with customer concerns, driving up memberships, and preparing reports.

Key responsibilities include:

  • Managing a large team and providing guidance and support to staff
  • Dealing with customer complaints and concerns in a professional and courteous manner
  • Driving up membership sales and promoting our services to the local community
  • Preparing reports and attending meetings to ensure the smooth operation of the centre

We are looking for a motivated and flexible individual who is able to work a variety of shifts, including evenings, weekends, and public holidays. If you have previous experience in a supervisory or management capacity within a leisure facility, we would love to hear from you.

Benefits include:

  • Full Health & Fitness membership for you and your family
  • A bonus scheme for all colleagues
  • Flexible working arrangements, including part-time working and shift work
  • Opportunities for ongoing personal learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs
  • Discounts on activities, centre shop, and cafes
", "call_to_action": "Learn more about this role and how you can make a difference at Places for People Group."}

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