Night Duty Manager
4 weeks ago
We are seeking an experienced Night Duty Manager to join our team at Bloc Birmingham. As a key member of our hotel operations team, you will be responsible for managing the hotel's operations during night shifts, ensuring the highest level of service and quality for our guests.
Key Responsibilities:
- Supervise and coordinate the night shift team to ensure seamless operations
- Manage guest requests and resolve any issues efficiently
- Conduct night audits and prepare financial reports for the board of directors
- Collaborate with the night manager to ensure effective communication and decision-making
Requirements:
- Previous experience in a front office environment, supervising a team
- Excellent customer service skills and ability to work under pressure
- Strong problem-solving skills and attention to detail
- Ability to work weekends and bank holidays
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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