Scheduling Coordinator

2 months ago

Telford, Telford and Wrekin, United Kingdom City and County Healthcare Group Ltd Full time
About the Role

Job Summary

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at City and County Healthcare Group Ltd. As a Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our scheduling processes.

Key Responsibilities

What You'll Do

• Provide exceptional customer service to our clients and staff through a professional out-of-hours telephone service.

• Respond to calls in a timely and efficient manner, escalating medical emergencies when necessary.

• Maintain accurate records and information, ensuring attention to detail and adherence to company policies.

• Collaborate with clients and staff to resolve scheduling conflicts and issues.

Requirements

What We're Looking For

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

• Ability to work in a fast-paced environment, remaining calm and composed under pressure.

• Proficiency in using scheduling software and technology.

What We Offer

Benefits and Perks

• Comprehensive training and development opportunities to enhance your skills and career growth.

• Competitive salary and benefits package, including holiday entitlement and occupational pay.

• Collaborative and supportive work environment, with opportunities to work with a talented team.

• Recognition and rewards for outstanding performance and contributions to the company.

Why Join Us?

Our Culture and Values

• We are a values-driven organization, committed to delivering exceptional care and service to our clients.

• We prioritize employee well-being and offer a range of benefits and support to promote work-life balance.

• We are dedicated to innovation and continuous improvement, seeking opportunities to enhance our services and processes.

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