Front of House Liaison

1 day ago


Preston, Lancashire, United Kingdom RecruitmentRevolution Full time
Front of House Receptionist

We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Receptionist at our dealership. As a key member of our Centre team, you will be responsible for providing an exceptional level of customer service, managing day-to-day hospitality requirements, and ensuring the showroom is well presented at all times.

About the Role:
  • Greet and welcome customers and visitors into the showroom, providing an exceptional customer experience.
  • Manage day-to-day hospitality requirements, including serving refreshments to customers.
  • Encourage customers to engage with our products and services in a relaxed environment.
  • Handle basic queries on products, using supporting information to ensure customers feel professionally dealt with.
  • Brief and update sales executives on customer needs.
  • Maintain accurate customer records.
  • Attend training and meetings to continuously learn and gain product knowledge.
  • Work closely with the Centre team to ensure seamless handovers of sales opportunities.
Key Responsibilities:
  • Possess a full UK driving licence.
  • Be eligible to work in the UK.
  • Be flexible to work hours required to carry out the role effectively and travel (to training sessions).
  • Maintain a professional and smart personal appearance.
  • Demonstrate excellent communication skills, both verbally and written.
  • Hold GCSEs in English and Maths (or equivalent).
  • Have good IT and administrative skills.
  • Previous relevant experience within customer services or logistics would be advantageous.
What We Offer:
  • A competitive market salary: £25,000 - £28,000 per annum (dependent on experience), plus benefits that include a contributory pension/life assurance scheme, training and ongoing development with the Toyota Academy, opportunity for career progression, a 5-day working week, 30 days' holiday, and more.
  • Training and Development: You'll receive full manufacturer-accredited training, including fully funded travel, and have access to the Award-Winning Toyota Academy.
  • Competitive Salary: £25,000 - £28,000 per annum, dependent on experience.
  • Benefits Package: Contributory pension scheme, BEN Automotive Assistance Program, discounted servicing for you and your family, refer a friend scheme earning £1000+ per year, attractive discounts when purchasing new and used cars, subsidised car leasing scheme accessible to you and your family.


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