Technical Account Manager

16 hours ago

Gateshead, Gateshead, United Kingdom Vantage Consulting Full time
Job Title: Technical Account Manager

We are seeking a highly skilled Technical Account Manager to join our team at Vantage Consulting. As a Technical Account Manager, you will be responsible for managing all aspects of contractual relationships between our company and existing customers.

Key Responsibilities:
  • Manage customer interactions for our repairs workflow, including fighting vehicles systems, legacy products, and other equipment as required.
  • Manage our legacy products workflow, involving execution of the full bid process from initial market engagement to fulfillment of order, including upselling product and services.
  • Provide bid-support to the Head of Business Development for any major bids to customers.
  • Hold a UK driving license and be capable of conducting UK-based or international travel, as and when company requirements dictate.
  • Be capable of holding UK Security Clearance (SC).
Requirements:
  • Experience of working in the UK Defence & Security sector is preferred, but not essential.
  • Experience of providing contractual services and selling products and services to the UK public sector is preferred, but not essential.
  • Experience of working in a customer-facing role, providing quotes in line with set processes, for the provision of technical services and products.
  • Experience of managing multiple workflows concurrently, with each comprising their own commercial format and adhering to differing regulatory standards.
  • A working knowledge of UK export control regulations.
  • A robust knowledge of technical matters across all disciplines, including of engineering principles, with particular emphasis on managing the mitigation of obsolescence on electrical and mechanical systems.
  • Demonstrable experience and knowledge of successfully managing a diverse range of internal and external stakeholders.
Qualifications:
  • Engineering qualification at level 5 or higher is desirable.
  • Business qualification at level 5 or higher is desirable.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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