Claims Portfolio Manager

4 weeks ago


Croydon, Greater London, United Kingdom Stride Resource Management Ltd Full time

Claims Portfolio Manager

Stride Resource Management Ltd is seeking an experienced Claims Portfolio Manager to oversee the entire claims portfolio for a key client. The successful candidate will be responsible for managing the claims process end to end, including managing incoming calls and post related to claims, advising clients on the claims process, and accurately recording real-time data. The role requires precise matching of post and diary entries, as well as keeping the Claims Manager informed of any issues or complaints.

Key Responsibilities:

  • Manage the claims process end to end
  • Manage incoming calls and post related to claims
  • Advise clients on the claims process
  • Accurately record real-time data
  • Monitor new claims to ensure they are handled within service level agreements

Requirements:

  • Experience as a Motor Claims Handler dealing with commercial and/or corporate clients
  • Strong analytical and decision-making skills
  • Excellent communication abilities
  • Customer-focused approach

What We Offer:

  • Basic salary up to £38K
  • Extensive benefits package
  • Hybrid working role
  • Close-knit team with an active social calendar
  • Abundant opportunities for career development, personal growth, and community engagement


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