Portfolio Claims Manager
4 days ago
We are seeking a highly skilled Portfolio Claims Manager to lead our Property Complex team. As a key member of our claims team, you will be responsible for managing adjusters and providing oversight of claims handling.
This is an exciting opportunity to drive best practice claims handling performance, technical and professional development of your team, and ensure 'Best Practice' is maintained within your teams.
You will work closely with underwriters, brokers, and other stakeholders to provide regular claims data and assist in developing marketing materials.
As a Portfolio Claims Manager, you will also be responsible for producing monthly and quarterly claims metrics, ensuring all actions are taken to avoid complaints, and addressing any issues promptly and efficiently.
What You'll Need- Fully developed specialist knowledge in Package Portfolio SME technical claims topics.
- Strong stakeholder management experience, both internal and external.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- A strong knowledge of legal / regulatory and litigation / procedural requirements.
- Experience in negotiation, mediation, arbitration, and ADR skills.
At AIG, we are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
Our Total Rewards Program offers a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.
Your BenefitsEnjoy a competitive salary of £60,000-£80,000 per year, depending on experience, plus a range of benefits including:
- A comprehensive pension scheme.
- Life assurance.
- Holiday entitlement.
- Discretionary bonus.
- Flexible working arrangements.
We are an equal opportunities employer and welcome applications from all qualified candidates.
-
Claims Portfolio Manager
4 weeks ago
Croydon, Greater London, United Kingdom Stride Resource Management Ltd Full timeClaims Portfolio ManagerStride Resource Management Ltd is seeking an experienced Claims Portfolio Manager to oversee the entire claims portfolio for a key client. The successful candidate will be responsible for managing the claims process end to end, including managing incoming calls and post related to claims, advising clients on the claims process, and...
-
Portfolio Risk Claims Manager
4 days ago
Croydon, Greater London, United Kingdom American International Group Full timeAt American International Group, we're transforming the way we help our customers manage risk. This is an exciting opportunity to grow your skills and experience as a valued team member.A Culture of ExcellenceOur Claims teams are renowned for their technical expertise and exceptional service. As a Portfolio Risk Claims Manager, you'll play a critical role in...
-
Croydon, Greater London, United Kingdom Acumen Claims Ltd Full timeAcumen Claims Ltd is seeking a skilled Building Surveyor to oversee domestic and commercial building claims from validation through to completion of repair projects. The successful candidate will have extensive experience in building pathology, project management, and customer service.The role requires a professional with in-depth knowledge of domestic and...
-
Claims Management Expert
4 days ago
Croydon, Greater London, United Kingdom AIG Full timeKey ResponsibilitiesManage a portfolio of complex motor claims from cradle to grave.Provide customer-focused support through triaging and managing incoming claim enquiries.Work closely with internal teams, stakeholders, and external providers to ensure efficient and effective claim management.Oversight of the Incoming Court Documents process to ensure...
-
Insurance Claims Specialist
4 days ago
Croydon, Greater London, United Kingdom AIG Full timeRole OverviewThis Motor Claims Handler role is an excellent opportunity to develop your skills and experience in managing a portfolio of complex motor claims.The ideal candidate will have a strong understanding of the end-to-end claims procedures, including knowledge of using claims systems such as MOJ & OIC portals.You will be responsible for providing...
-
Claims Administrator
1 month ago
Croydon, Greater London, United Kingdom Howden Group Full timeJob SummaryWe are seeking a skilled Claims Administrator to join our team at Howden Group. As a Claims Administrator, you will be responsible for managing a portfolio of claims on an end-to-end basis, providing clients with appropriate advice and a quality service to meet their individual insurance needs.This is a full-time, permanent opportunity based in...
-
Motors Claims Handler
3 weeks ago
Croydon, Greater London, United Kingdom AIG Full timeAbout the RoleWe are seeking a skilled and results-driven individual to manage a blended portfolio of complex motor claims from start to finish. The successful candidate will have a strong understanding of end-to-end claims procedures and will be able to navigate various stakeholders, including internal teams, brokers, and panel lawyers.Main...
-
Motor Claims Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Stride Resource Management Ltd Full timeJob Title: Motor Claims HandlerAbout the Role:We are seeking an experienced Motor Claims Handler to join our team in Croydon. As a Motor Claims Handler, you will be responsible for managing the claims process end to end, overseeing the entire claims portfolio, and ensuring that all claims are handled within service level agreements.Key...
-
Corporate Motor Claims Handler
4 days ago
Croydon, Greater London, United Kingdom Howden Group Full timeAbout the RoleAre you a seasoned Commercial Insurance Claims Professional looking for a new challenge? Look no further! Howden Group is recruiting for a full-time Claims Handling Specialist to support their Corporate & Commercial team. In this role, you will work closely with clients to provide expert advice and guidance on claims-related matters.As a key...
-
Insurance Claims Resolution Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Stride Resource Management Ltd Full timeMotor Claims HandlerAbout the RoleStride Resource Management Ltd is seeking an experienced Motor Claims Handler to join their team in Croydon. As a key member of the claims team, you will be responsible for overseeing the entire claims portfolio, from small losses to complex and high-value losses.Key ResponsibilitiesManage the claims process end-to-end,...
-
Claims Specialist
5 days ago
Croydon, Greater London, United Kingdom American International Group Full timeJob DescriptionWe are seeking a Claims Specialist to join our team at American International Group (AIG). As a key member of our motor insurance claims team, you will play a vital role in managing complex claims from inception to resolution.About the RoleThis is an exciting opportunity for a skilled and results-driven individual to take their career to the...
-
Claims Specialist
7 days ago
Croydon, Greater London, United Kingdom AIG Full timeExplore a role as Claims Specialist at AIG, where you'll refine your skills in handling complex claims.Company OverviewAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions.We're dedicated to delivering innovative and customer-centric solutions that address the evolving needs of our clients.Our diverse...
-
Strategic Portfolio Manager
5 days ago
Croydon, Greater London, United Kingdom Peregrine Full timePeregrine is a workforce solutions company seeking a Strategic Portfolio Manager to join our Data Strategy, Capability and Oversight team. The ideal candidate will have experience in portfolio planning, budgeting, and resource management.About the RoleThis is a unique opportunity to work on a prestigious project for the Border Force, Home Office. As a...
-
Motor Claims Professional
4 days ago
Croydon, Greater London, United Kingdom AIG Full timeAbout the JobWe are seeking a results-driven and pro-active individual to join our team as a Motor Claims Handler.The successful candidate will have a proven track record of handling third-party motor claims, including personal injury claims, third-party property damage, and credit hire claims.You will work closely with internal teams, stakeholders, and...
-
Claims Resolution Specialist
1 month ago
Croydon, Greater London, United Kingdom Heat Recruitment Full timeCommercial Motor Claims HandlerCroydon, Surrey (hybrid working)£35-38k DOEWe are seeking an enthusiastic and ambitious individual to join our growing and successful insurance team as a Commercial Motor Claims Handler.Key Responsibilities:Manage phone calls and post advising of claims.Ensure all new claims are monitored and handled efficiently.Keep the...
-
Senior Claims Specialist
1 month ago
Croydon, Greater London, United Kingdom AIG Full timeUnlock Your Potential as a Claims ExpertGrow Your Career in Complex ClaimsAIG is seeking a skilled Claims Adjuster to join our team and contribute to delivering exceptional claims handling experiences for our clients. As a key member of our Claims team, you will play a vital role in managing complex claims, providing expert analysis, and ensuring timely and...
-
Warranty Claims Specialist
4 weeks ago
Croydon, Greater London, United Kingdom AWP Assistance UK Ltd Full timeJob Summary:We are seeking a highly skilled Warranty Claims Specialist to join our team at AWP Assistance UK Ltd. As a Warranty Claims Specialist, you will be responsible for handling warranty and service plan claims via our online claims portal.Key Responsibilities:Assess and approve or decline claims based on information received, technical expertise, and...
-
Motor Claims Professional
2 weeks ago
Croydon, Greater London, United Kingdom AIG Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our Motor Claims team as a Motor Claims Handler. In this role, you will be responsible for managing complex motor claims from cradle to grave, ensuring timely and effective resolution. This is an excellent opportunity to develop your skills and expertise in a dynamic and...
-
Claims Processor Specialist
1 week ago
Croydon, Greater London, United Kingdom Aston Charles Full timeKey ResponsibilitiesWe are seeking a Claims Handler to join our BTE Legal Expenses Claims Team. The ideal candidate will be responsible for providing efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills.Responsibilities include investigating the validity of a claim, negotiating cost...
-
Senior Claims Resolution Specialist
3 weeks ago
Croydon, Greater London, United Kingdom AIG Full timeGrow your expertise in handling complex claims with AIGMake a lasting impact in ClaimsAt AIG, our Claims teams are the trusted problem solvers for clients, delivering exceptional technical expertise and a unique claims handling experience. We take pride in providing responsive, fair, and professional service with empathy and efficiency, supported by...