Senior Technology Support Specialist

3 weeks ago


Belfast, United Kingdom Tata Consultancy Services Full time

Job Title: Senior Technology Support Specialist

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Job Type: Permanent

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Location: Belfast, Ireland (Onsite)

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We are seeking a highly skilled Senior Technology Support Specialist to join our team in Belfast. As a key member of our technical operations team, you will play a vital role in providing exceptional support to our clients and internal stakeholders.

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Key Responsibilities:

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  • Acknowledge issues reported by business within defined and agreed Service Level Agreement (SLA).\
  • Proactive monitoring measures to identify any issue in the system and report to the development team for permanent fix.\
  • Application monitoring and reporting to business users or internal audit team based on their requirement.\
  • Suggest automation of recurring issues and manual tasks resulting in overall service improvement.\
  • Drive strategic focus areas like automation and transformation, manual task reduction, improve resiliency of application.\
  • Participate in disaster recovery tests/drill as per the schedule.\
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About You:

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To be successful in this role, you will need excellent communication skills, analytical abilities, and hands-on experience in UNIX and SQL. Knowledge of Java, Microsoft, Oracle, Autosys, Ab Initio control center is also essential. If you have production support exposure, troubleshooting skills, and debugging capabilities, we want to hear from you

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As part of our team, you can expect a competitive salary of £35,000 - £50,000, depending on your level of experience. Our comprehensive benefits package includes pension, health care, life assurance, laptop, phone, access to extensive training resources, and discounts within the larger Tata network.

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TCS is consistently voted a Top Employer in the UK and globally. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Join us and take the first step towards an exciting career opportunity



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