Global Technology Infrastructure Specialist
3 weeks ago
CME Technology Support Services Ltd is seeking an ambitious IT Professional to join our team as a Technology Operations Engineer I. This role involves monitoring customer-facing environments, troubleshooting systems and application issues, and escalating incidents in a timely manner.
About Us:
CME Group is the world's leading and most diverse derivatives marketplace. Our company invests in employee success and offers a range of benefits, including a bonus programme, equity programme, and private medical coverage.
Key Responsibilities:
- Monitor all customer-facing environments within the Clearing & Trading business units.
- Remediate systems and application issues in these environments.
- Educate yourself on triage, escalation protocols, and recovery procedures per application/business area.
Requirements:
- Basic proven Linux knowledge.
- Experience with incident/issue management systems and process.
- Proven ability to multi-task and prioritise, especially in critical and high-pressure scenarios.
Salary:$80,000 - $110,000 per year
Benefits:The company offers a range of benefits, including a bonus programme, equity programme, private medical and dental coverage, mental health benefit programme, group pension plan, income protection, life assurance, cycle-to-work scheme, gym membership, family leave, education assistance, and ongoing employee development training/certification.
Shift Pattern:Tuesday - Saturday, with no out-of-hours work expected. Hybrid work pattern.
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