Senior Telemarketing Operations Director
2 weeks ago
About The Role:
We are seeking a highly skilled Telemarketing Operations Manager to join our team at The Workshop. The ideal candidate will have a proven track record of optimising KPI performance, increasing client retention, and driving business growth.
Key Responsibilities:
- Manage the day-to-day operations of the telemarketing department
- Develop and implement strategies to improve KPI performance and client retention
- Identify and capitalise on new business opportunities
Requirements:
- Proven experience in telemarketing operations
- Strong analytical and problem-solving skills
- Excellent communication and leadership abilities
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