Claims Coordinator Opportunity in Workers Compensation
3 weeks ago
EML, a leading Workers Compensation and Personal Injury Claims Management business, prioritizes providing ongoing support to individuals during their return-to-work journey.
As a reputable organization, we foster a learning culture that allows for continuous investment in our employees, ensuring long-term careers at EML.
The OpportunityWe are seeking an experienced Case Manager to join our National Self Insurance team, supporting major clients in NSW and playing a pivotal role in the Return to Work process.
This is a 10-month Max Term Contract role, based in Parramatta, Newcastle, or Brisbane with flexibility to work from home three days a week once fully trained.
Your Responsibilities- Provide a service-oriented approach focused on early intervention and the interests of workers and employers.
- Ensure active and timely intervention to improve recovery and return to work outcomes.
- Offer workers compensation advice to stakeholders, including workers, employers, and providers.
- Assist workers and employers with the claim process and provide support in completing relevant documents for timely access to services.
- Proactively proceed with case management to achieve early sustainable return to work for workers with reasonable claim costs.
- Demonstrated experience in worker's compensation claims management.
- An empathetic, resilient, and motivational approach to customer-centric support.
- A driven professional with highly developed written and verbal communication skills.
- Careful attention to detail with a high concern for accuracy.
- A proactive, positive attitude, resilient, and willingness to learn.
- Strong stakeholder engagement and management.
- A diverse and collaborative team culture.
- Flexibility to work from home to support work-life balance.
- A corporate wellbeing program with discounted health insurance and gym membership.
- Generous discounts from over 350 retailers through our RewardsHub program.
- Comprehensive learning and development opportunities.
- Access to support and counseling services.
- Company-wide events to stay connected and celebrate success.
- Entitlement to annual company incentive scheme and salary reviews.
- Up to 16 weeks paid parental leave, plus super.
Based on industry standards and considering your qualifications, the estimated salary for this position ranges between $80,000 - $110,000 per annum, depending on location and experience.
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