Student Engagement and Support Specialist

6 days ago


Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

We are seeking a highly motivated Student Engagement and Support Specialist to join our team at Nottingham Trent University.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build rapport with students and provide coaching style conversations. Previous experience in a customer-facing role is advantageous.

This is an exciting opportunity to work within The Centre for Student and Community Engagement (CenSCE), which is dedicated to ensuring equality of opportunity for individuals from underrepresented backgrounds.

As a Student Engagement and Support Specialist, you will be working closely with colleagues to enhance social mobility and widen participation using data, research, and pedagogy.

Key responsibilities include:

  • Contacting students via email or phone to initiate coaching style conversations
  • Building relationships with students and providing support to help them excel in university and beyond
  • Collaborating with colleagues to develop and implement strategies to improve student outcomes

We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience.

In addition to the salary, we offer a range of benefits, including:

  • Holiday entitlement of 25 days plus statutory bank holidays and 5 university closure days pro rata
  • Salary Sacrifice Retirement Savings Plan with life assurance and income protection
  • Access to health and wellbeing services, voluntary benefits, discounts, and savings

We are committed to creating an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our students and colleagues.



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