Senior Customer Service Manager

4 weeks ago


Peterborough, Peterborough, United Kingdom Little Vegas Full time
Job Description:

Assistant Manager

Location: Peterborough

Salary Details: £29,000 per year

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.

Our passion is to provide true entertainment value in the market, offering top-level customer service and building a brand known for it. Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager, you will be responsible for ensuring that next-level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

Key Responsibilities:

  • Engaging people who truly enjoy the art of customer service
  • Professionally presented individuals
  • Commercially minded
  • Effectively manage policy and procedure rollouts

Requirements:

  • Must be able to lead and motivate a team
  • Must be flexible to work days and evenings
  • Must be prepared to work weekends and bank holidays
  • Must be prepared to undergo a DBS background check

Benefits:

  • Company pension

Schedule:

  • Weekend availability

Supplemental Pay Types:

  • Bonus scheme


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