Business Development Associate
4 weeks ago
About Our Client
A leading business in the industry, serving top hotels, gyms, and cruise ships.
Job Description
As a Business Development Associate, you will be responsible for managing key client accounts and providing exceptional customer service.
- Develop and maintain strong relationships with clients through regular communication and issue resolution.
- Coordinate customer projects, including mobilizations, special events, and bespoke requests.
- Utilize Excel and Salesforce to track customer interactions and project progress.
The Ideal Candidate
We are seeking a highly motivated and organized individual with excellent customer service skills and experience in a business-to-business environment.
Key Responsibilities
Key Responsibilities:
- Provide exceptional customer service through phone, email, and face-to-face interactions.
- Manage customer service processes, ensuring proactive and engaging interactions.
- Coordinate customer projects, including mobilizations, special events, and bespoke requests.
Requirements:
- Excellent customer service skills and experience in a business-to-business environment.
- Strong financial acumen to understand the impact of commercial decisions on the business.
- Tenacity to deliver exceptional customer service.
Working Hours:
Monday to Friday, 8am to 4pm, with occasional weekend shifts.
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