Account Management Advisor
4 days ago
We are seeking an experienced Account Management Advisor to join our team in Dartford, United Kingdom. In this dynamic role, you will be responsible for managing customer accounts, providing exceptional service, and driving business growth.
Responsibilities:- Manage customer accounts, processing orders and managing account information with precision.
- Develop and maintain strong relationships with clients, understanding their needs and concerns.
- Resolve client issues efficiently, escalating where necessary to ensure complete satisfaction.
- Collaborate with internal teams to guarantee seamless customer service, exceeding expectations.
- Identify opportunities for business growth, developing strategies to drive sales and revenue.
- Previous experience in a customer-facing or account management role is essential.
- Excellent communication and problem-solving skills are mandatory.
- Able to handle multiple accounts simultaneously, maintaining attention to detail and prioritizing tasks effectively.
- Proficient in Microsoft Office and CRM systems.
- Able to work independently and as part of a team, adapting to changing circumstances.
- Flexible working hours, including weekends.
£30,000 - £40,000 per annum, depending on experience.
Competitive salary with performance-based incentives, pension scheme, and healthcare benefits.
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