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Duty Manager

1 month ago

Skipton, North Yorkshire, United Kingdom whitbread Full time
Job Title: Duty Manager - Skipton North (Gargrave) Premier Inn

We are seeking a highly organized and people-focused Duty Manager to join our team at the Premier Inn Skipton North (Gargrave) hotel. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and managing a winning partnership between our leadership and housekeeping teams.

Key Responsibilities:
  • Manage the day-to-day operations of the hotel, ensuring a high level of customer satisfaction and service delivery.
  • Lead and motivate the housekeeping team to deliver exceptional cleanliness and maintenance standards.
  • Develop and implement strategies to improve hotel performance, guest satisfaction, and employee engagement.
  • Collaborate with the leadership team to achieve business objectives and drive revenue growth.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment.
  • Access to our Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
Requirements:
  • Previous experience in a similar role or in a customer-facing environment.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong organizational and problem-solving skills.