Horticultural Sales Associate

5 days ago


Richmond, Greater London, United Kingdom Petersham Nurseries - Richmond Full time

About the Role

We are seeking a highly motivated and knowledgeable Horticultural Sales Assistant to join our team at Petersham Nurseries - Richmond. As a key member of our sales team, you will be responsible for providing exceptional customer service, demonstrating a deep understanding of our products and services, and building strong relationships with our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a thorough knowledge of our products, including plants, gardening supplies, and other related items.
  • Assist customers in selecting products that meet their needs, providing expert advice and guidance as needed.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Contribute to the maintenance of a clean and organized store environment, including the care and display of products.
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.

Requirements

  • Previous experience in a sales or customer service role, preferably in a garden centre or nursery setting.
  • Strong knowledge of horticulture and gardening practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Flexibility to work weekends, evenings, and bank holidays as required.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading brand in the garden centre industry.


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