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Sales Associate
2 months ago
About Us
Petersham Nurseries - Richmond is a renowned destination nursery with an international reputation, offering a unique shopping experience for gardening enthusiasts and novices alike.
Job Summary
We are seeking a highly motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing exceptional customer service, demonstrating a deep understanding of our products, and building strong relationships with our customers.
Key Responsibilities
- Provide the highest level of customer service, demonstrating exceptional product knowledge and building strong customer relationships.
- Be passionate about plants and communicate a love of plants and gardening to our customers, experienced and novice gardeners alike.
- Assist with the care and maintenance of stock, ensuring that it follows our set standards.
- Ensure all displays are kept in immaculate condition and that all stock is ticketed and priced.
- Liaise with your Manager/s, suggesting alternative locations for products and provide feedback through customers' comments.
- Assist in weekly stock counts and rotation of perishable goods.
- Replenish stock, including assisting with the receipt of new deliveries.
- Assist with (annual/bi-annual) Stock Takes.
- Ensure security procedures are followed in order to prevent theft.
- Keep stock, stock rooms, till points, and fixtures, fittings, and merchandise clean and tidy.
Requirements
- Maintain a good awareness of plant seasonality and what is going on in the nursery/garden centre industry.
- Proactively develop your horticultural knowledge to be able to confidently assist and advise customers.
- Keep up to date with ongoing issues and developments within the Company by reading the Petersham Nurseries Website, Newsletters, and other Company information.
- Adhere to Company dress code, attendance, and time-keeping standards.
- Adhere to Company Health and Safety Policy and Code of Conduct Standards.
Working Conditions
- Available to work weekends, occasional evenings, and regular bank holidays.
- On occasion, you may be required to work in our retail shop.
- Work as part of a team by sharing selling support duties and demonstrating flexibility with regard to hours/days of work.
- Assist staff in maintaining a tidy, clean workplace, including the set up and breakdown of workshops and events.
- Able to stand for extended periods of time.
