Retention Specialist

Hastings Direct is committed to providing exceptional customer experiences. As an Insurance Retention Specialist, you will play a key role in delivering this commitment.Job Description:Provide tailored solutions to policyholders' needs and concernsFoster long-term relationships with customers through proactive engagementBenefits:Ongoing training and...

About the Role:As a Customer Service Specialist in our Retentions department, you will play a crucial role in building strong relationships with customers and resolving their queries and complaints efficiently.Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...

Job Summary:We are seeking a highly motivated and experienced Customer Service Specialist to join our Retentions department. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service.The successful candidate will be responsible for resolving customer queries and complaints...

Customer Experience SpecialistHastings Direct is committed to delivering exceptional customer experiences, and we are seeking a skilled Customer Representative to join our Retentions department. This is an excellent opportunity for individuals who are passionate about helping customers achieve their goals and developing a career in the insurance...

Key Responsibilities: As a Customer Representative, you will be responsible for handling customer inquiries, resolving issues, and providing timely support. You will work collaboratively with the team to achieve sales targets and contribute to the company's success.

Welcome to Hastings Direct, a leading digital insurance provider in the UK. We are looking for an Insurance Sector Specialist to join our team and play a key role in serving vulnerable customers.This specialist will be responsible for developing and implementing strategies to improve customer engagement and retention. Based in Leicester or Bexhill-on-Sea,...

About the RoleWe are seeking an ambitious and enthusiastic individual to join our team as a Customer Representative.In this role, you will work closely with colleagues to provide excellent customer service and support.The estimated annual salary for this position is £22,000-£28,000, commensurate with experience and qualifications.

Are you looking to kick-start your career in the insurance industry? We have an exciting opportunity for a Career Development Specialist at Hastings Direct, specializing in Customer Retentions. The role involves working closely with customers to understand their needs and provide tailored solutions.">Key Responsibilities:Deliver exceptional customer service...

Job Title: Insurance Career Development ProfessionalAre you looking to develop a career in the insurance industry?We have an opening for a Customer Service Specialist in our Retentions department.The role involves assisting customers and developing strong relationships with them. If you are passionate about delivering excellent customer service, this could...

Company Overview">Hastings Direct is a leading insurance provider dedicated to delivering exceptional customer experiences. Our commitment to excellence drives our success, and we're seeking talented individuals to join our Retentions team.

About the Role:This is an exciting opportunity to develop your career in Insurance with Hastings Direct as a Customer Representative. As a key member of our Retentions department, you will be involved in both theoretical and experiential learning in the classroom.You will then move to Academy, where you will apply your learning and begin to assist our...

About the RoleWe are seeking a highly motivated Customer Representative to join our Retentions department at Hastings Direct. This exciting opportunity will provide you with the chance to develop a career in the world of Insurance.The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.Key Responsibilities:To assist...

About Hastings Direct">We are a leading insurance provider, dedicated to delivering exceptional customer experiences. We're currently seeking a skilled Customer Representative to join our Retentions department.">Job Summary">This role involves working closely with customers to resolve queries and provide tailored solutions. You will be responsible for...

Job DescriptionEstimated Salary: £23,500 per annum with opportunities for long-term career progression and salary increases.Role PurposeYou will be a key member of our team at Hastings Direct, responsible for protecting the business against potential policy fraud by validating customer policies and ensuring they contain accurate information. Your primary...

Role: Employer Relations Specialist Location: East Sussex 1 day a week **Salary**: £38,000 - £42,000 Are you ready to be part of a fast-paced team in a company with ambitions to grow and become the best and biggest in the UK market? This company, has invested significantly in their data and tech capabilities, as well as great company culture, focused on...

Contact Centre Leader - Anti Fraud Location - Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture....