Customer Experience Manager
9 hours ago
We're a leading automotive retailer, passionate about delivering exceptional customer experiences. As a Customer Experience Manager, you'll play a vital role in shaping our customers' perceptions of our brand.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with cross-functional teams to achieve business objectives
- Analyze customer feedback and insights to inform improvements
Requirements:
- Proven experience in customer-facing roles, preferably in the automotive industry
- Exceptional communication and problem-solving skills
- Able to work effectively in a fast-paced, dynamic environment
What We Offer:
- Industry-leading salary package, including a competitive hourly rate of £12.38 plus bonus
- 33 days annual leave, including bank holidays
- Pension scheme and life assurance
- Access to Perks at Work discount website
Hybrid Working: Enjoy the flexibility of working from home and our office in Lisburn, while still being part of a close-knit team.
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