Sales Team Lead

6 days ago


London, Greater London, United Kingdom Hotel Chocolat Group plc Full time

**About Hotel Chocolat Group plc**

We are a leading premium chocolate brand in the UK, known for our high-quality products and exceptional customer service. Our stores are open seven days a week, and we're looking for an experienced team player to join our retail team as an Assistant Store Manager. The ideal candidate will be a people-focused leader with a passion for delivering 100% happiness through chocolate to every customer.

The successful candidate will support the Store Manager in providing excellent leadership to inspire, coach, and develop their team members to meet performance goals. They will drive store sales and profit plans, take action to maximise performance, and aim to exceed store sales targets and KPIs through clear and effective communication to the team.

**Key Responsibilities**
  • Support the Store Manager in leading the retail team and driving sales growth.
  • Develop and implement effective strategies to improve customer satisfaction and retention.
  • Maintain accurate records of sales, profits, and inventory levels.

What We Offer:

  • A competitive salary of £45,000 per annum.
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.


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