Conference and Events Ambassador

4 weeks ago


Manchester, United Kingdom Hilton Hotels Full time
Conference and Events Host Role

Welcome to a world of opportunities at Hilton Hotels, where we strive to deliver exceptional guest experiences. As a Conference and Events Host, you will be responsible for creating a warm and welcoming atmosphere for our clients and guests. Your role will involve coordinating meeting rooms, serving food, and managing guest queries in a timely and efficient manner.

Key Responsibilities

  • Welcome guests in a polite and friendly manner
  • Coordinate meeting rooms for clients
  • Serve food in time with requirements of the day
  • Ad hoc admin roles in line with departmental requirements
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

Requirements

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Computer literacy
  • Experience with working with sensitive data and ensure confidentiality of information

About Hilton Hotels

Hilton Hotels is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality, and we are dedicated to creating remarkable hospitality experiences around the world every day.



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