Conference and Events Ambassador
4 weeks ago
Welcome to a world of opportunities at Hilton Hotels, where we strive to deliver exceptional guest experiences. As a Conference and Events Host, you will be responsible for creating a warm and welcoming atmosphere for our clients and guests. Your role will involve coordinating meeting rooms, serving food, and managing guest queries in a timely and efficient manner.
Key Responsibilities
- Welcome guests in a polite and friendly manner
- Coordinate meeting rooms for clients
- Serve food in time with requirements of the day
- Ad hoc admin roles in line with departmental requirements
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Computer literacy
- Experience with working with sensitive data and ensure confidentiality of information
About Hilton Hotels
Hilton Hotels is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality, and we are dedicated to creating remarkable hospitality experiences around the world every day.
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