Reception Team Leader

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Portico Full time

Unlock Your Potential at Portico

We're seeking a highly skilled and motivated Reception Team Leader to join our dynamic team at Portico. As a key member of our welcome team, you'll play a vital role in ensuring our clients receive exceptional service and a positive experience.

Key Responsibilities:

  • Supervise and develop a diverse team to deliver outstanding client care and personal service
  • Collaborate with internal stakeholders to ensure seamless communication and service delivery
  • Proactively identify and implement process improvements to enhance the visitor experience
  • Manage and maintain accurate records and reports to inform business decisions

What We Offer:

  • Competitive salary of £32,000 per annum
  • Excellent holiday allowance and pension contributions
  • Life insurance and enhanced annual leave
  • Recommend a Friend Bonus Scheme and Thank you voucher scheme
  • Access to our Training Academy for professional development and growth

About Us:

Portico is a forward-thinking organization that values diversity, equality, and inclusion. We're committed to creating a positive and engaging work environment that empowers our people to grow and thrive.

Requirements:

  • Previous supervisory customer service experience in a similar environment
  • Excellent communication and interpersonal skills
  • Ability to work flexibly and adapt to changing priorities
  • Proven track record of delivering exceptional results and exceeding targets

Join Our Team:

At Portico, we're passionate about creating a workplace that's fun, engaging, and rewarding. If you're a motivated and talented individual who shares our values, we'd love to hear from you.

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