IT Technical Support Specialist

1 month ago


Abbots Langley, Hertfordshire, United Kingdom PCW Solutions Full time £39,000 - £43,000

About the Role:

We are seeking an IT User Support Technician to join our team at PCW Solutions in Abbots Langley. In this full-time on-site role, you will provide technical support and troubleshooting services for our clients.

Key Responsibilities:

  • Provide technical support for desktop computers, printers, and other IT systems.
  • Diagnose and resolve technical issues in a timely and efficient manner.
  • Install, configure, and maintain IT systems to ensure optimal performance.
  • Develop and maintain strong relationships with clients to ensure their IT needs are met.
  • Stay up-to-date with the latest IT technologies and trends to provide exceptional support.

Qualifications:

  • Technical Support and Troubleshooting skills.
  • Desktop Computers and Printer Support expertise.
  • Experience in Computer Repair.
  • Strong problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work well in a team environment.
  • Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus.

Salary:

£39,000 - £43,000 dependant on experience.

Join our team and contribute your skills and experience to delivering exceptional IT support to our clients.



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