Hybrid Meter Performance Expert
4 days ago
Key Responsibilities
The Senior Technical Coordinator will support the Technical Lead in:
- Proactively discovering areas of improvement to drive smart meter read performance
- Triaging inbound technical tickets, ensuring that faults are managed by relevant parties within SLA
- Participating in regular internal and external stakeholder engagements, reporting findings and sharing updates with the Technical Lead
- Collaborating with existing members of the team and wider business to support the achievement of goals
Requirements
- Ownership and ability to see problems through until resolved
- Collaborative skills to work across multi-disciplinary business areas to drive outcomes
- Exceptional customer service skills to drive and support the business in being forward-thinking
- Proven strong Excel and data manipulation skills; excellent verbal and written communication skills
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Senior Smart Meter Coordinator
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Smart Meter Operations Manager
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Operability Improvement Manager
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Technical Operations Specialist
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