Service Excellence Ambassador

6 days ago


London, Greater London, United Kingdom The Lanesborough Full time

Salary:£45,000 - £60,000 per annum, depending on experience.

About Us:

The Lanesborough is a luxurious hotel located in the heart of London, offering an exceptional dining experience at The Lanesborough Grill. We are seeking a highly skilled and experienced Head Waiter/Waitress to join our team.

Job Description:

We are looking for a talented and passionate individual to provide exceptional guest service and create a memorable experience for our guests. As a Head Waiter/Waitress, you will be responsible for supervising a team, ensuring excellent communication and teamwork skills, and providing exceptional customer service.

Key Requirements:

  • A minimum of 2 years' experience as a Supervisor or Assistant Manager in a fine dining restaurant, preferably in a luxury establishment.
  • Excellent command of the English language and a second language would be preferred.
  • Immaculate grooming standards.
  • Preferably excellent knowledge of wine & food pairing.

Benefits:

  • Private Medical Insurance.
  • Dental and Optical Benefits.
  • Meals on Duty.
  • Enhanced Pension Scheme.
  • Season Ticket Loan.
  • Lanesborough Wellbeing initiatives.
  • Cycle to Work Scheme.
  • Dry Cleaning.
  • Social and sports Activities.
  • Discounts on food, drinks and beauty services around Victoria area.


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