Practice Director
4 weeks ago
Job Summary
Stafford Health & Wellbeing is seeking an experienced Practice Director to lead and manage our team. The ideal candidate will have excellent leadership and management skills, with a proven track record of driving business growth and improving operational efficiency.
Main Responsibilities
Develop and implement business development plans to drive forward the practice's aims and objectives.
Monitor and evaluate team performance, identifying areas for improvement and implementing positive change.
Develop and maintain effective communication within the practice and with external agencies.
Ensure business continuity and disaster recovery procedures are in place and operational.
Coordinate meetings, prepare agendas, minutes, and action points to drive change.
Develop and maintain practice protocols and administrative procedures.
Manage and oversee staff recruitment and retention, providing a general personnel and team management/HR service.
Ensure all staff are legally and gainfully employed, monitor skill-mix, staff efficiency, and deployment.
Manage staffing levels within target budgets, oversee staff payroll, including pensions.
Oversee staff induction, training, and ensure all staff are adequately trained to fulfill their role.
Ensure all staff follow and adhere to policies, standards, and guidelines.
Oversee annual leave systems, study leave systems, and develop effective staff absence monitoring systems.
Develop and implement effective staff appraisal, personal development plans, and monitoring systems.
Support and mentor staff to maximize staff morale and efficiency.
Implement effective systems for resolving disputes and grievances.
Stay up-to-date with changes in employment legislation.
Ensure up-to-date HR documentation and systems, including job descriptions, employment contracts, and employment policies and procedures.
Ensure contractual reporting systems, including the NHS Workforce Survey.
Use technology to support HR systems and maximize efficiency.
Arrange appropriate indemnity and locum insurance cover.
Liaise with partners on staff development.
Take overall responsibility for managing and resolving significant events and complaints.
Strategically oversee practice finances to drive change.
Understand practice accounts, current income streams, and expenditure, staying up-to-date with contract and legislation changes and new funding opportunities.
Maintain an up-to-date knowledge of Health and Safety.
Support equality, diversity, and rights of patients, carers, and colleagues.
Work effectively with individuals in other agencies to meet patient needs.
Effectively manage own time, workload, and resources.
Person Specification
Experience
Essential
- Can work well in a team and autonomously.
- Able to adopt a solutions-focused approach.
- Has excellent communication, oral and written, and interpersonal skills.
Desirable
- Has an understanding of team dynamics.
Qualifications
Essential
- GCSE standard or equivalent with grade C or above in English.
- Evidence of a commitment to continuing professional development.
- Excellent keyboard skills and experience of using Microsoft Office Word and Excel.
Desirable
- Experience of using EMIS computer software.
- Management experience in GP practice management.
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