Customer Service Ambassador

7 days ago


Brentford, Greater London, United Kingdom Premier Inn Full time

We are seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in London Kew Bridge. As a key member of our hotel team, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is nothing short of perfection. Your excellent communication skills and ability to work in a fast-paced environment will make you an invaluable asset to our team.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and concerns in a professional and courteous manner.
  • Work closely with the housekeeping team to ensure rooms are prepared to the highest standard.
  • Prepare and serve food and beverages to our guests, ensuring a warm and welcoming atmosphere.
  • Ensure all areas of the hotel are clean and tidy, maintaining a high level of presentation and attention to detail.

What We Offer:

  • A guaranteed 25 hours per week, allowing you to plan your week with confidence.
  • A competitive rate of £59 per hour, providing a great income for our team members.
  • A supportive and inclusive team environment, where you will feel valued and respected.


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