Customer Service Ambassador

4 weeks ago


Brentford, Greater London, United Kingdom Splendid Hospitality Group Full time

Job Title: Guest Service Assistant

At Splendid Hospitality Group, we're committed to delivering exceptional guest experiences. As a Guest Service Assistant, you'll play a vital role in creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Deliver friendly and efficient service to our guests
  • Make recommendations and serve accurately and efficiently
  • Ensure consistent delivery of excellent customer service

What We Offer:

  • A fantastic place to work
  • 28 days holiday
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Program for you and your family
  • A tailored development programme
  • Discounted hotel stays across IHG portfolio worldwide
  • Free meals on duty
  • Incentive programmes

About Us:

Splendid Hospitality Group is a dynamic and supportive environment where you'll have the opportunity to develop personally and professionally. We're committed to creating memorable guest experiences and providing a friendly and supportive environment for our staff.



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