Customer Relationship Manager

3 days ago


Chipping Sodbury, United Kingdom Sopra Banking Software Ltd Full time
About SBS

Sopra Banking Software Ltd is a global fintech company that helps banks and financial institutions digitize their operations. Our cloud platform offers a composable architecture, enabling clients to innovate and stay ahead in a rapidly changing market.

As a Service Delivery Manager, you'll be responsible for managing client relationships, delivering operational support, and facilitating long-term partnerships.

  1. Develop and maintain strong relationships with clients, understanding their needs and providing exceptional service.
  2. Collaborate with delivery teams to ensure seamless execution of client projects.
  3. Manage client backlogs, prioritizing tasks and delivering results on time.
Key Requirements

We're looking for individuals with experience in customer-facing roles within software, finance, or IT services. Key skills include:

  • Excellent communication and decision-making skills.
  • Strong understanding of project management methodologies and risk management.
  • Able to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
Our Benefits Package

We offer a competitive salary of £31,000-£34,000 per annum, plus a range of benefits including private medical insurance, health cash plan, and pension plan. We're committed to supporting our employees' health and wellbeing, financial security, and lifestyle perks.



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