Customer Relationship Manager
3 days ago
Sopra Banking Software Ltd is a global fintech company that helps banks and financial institutions digitize their operations. Our cloud platform offers a composable architecture, enabling clients to innovate and stay ahead in a rapidly changing market.
As a Service Delivery Manager, you'll be responsible for managing client relationships, delivering operational support, and facilitating long-term partnerships.
- Develop and maintain strong relationships with clients, understanding their needs and providing exceptional service.
- Collaborate with delivery teams to ensure seamless execution of client projects.
- Manage client backlogs, prioritizing tasks and delivering results on time.
We're looking for individuals with experience in customer-facing roles within software, finance, or IT services. Key skills include:
- Excellent communication and decision-making skills.
- Strong understanding of project management methodologies and risk management.
- Able to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
We offer a competitive salary of £31,000-£34,000 per annum, plus a range of benefits including private medical insurance, health cash plan, and pension plan. We're committed to supporting our employees' health and wellbeing, financial security, and lifestyle perks.
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Client Relationship Manager
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