Customer Team Member

5 months ago

Chipping Sodbury, United Kingdom AF Blakemore Full time

**Customer Team Member (SPAR 18+) Chipping Sodbury, S.Gloc**

**Min 16 Hours P/W - possibly more hours when the store needs.**

**Various shifts available including evenings & weekends.**

We have an **exciting opportunity** for a **SPAR Customer Team Member**, As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now’

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

**Key Tasks/Responsibilities**:
**Customer Service**:

- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales

**Store Operations**:

- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.service.

**Key Skills/Knowledge**:

- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential

**What's in it for you?**
- Excellent benefits package including:

- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support - access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards

Please download the job description for more information.

  • Inventory Team Member

    3 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Ocado Logistics Full time

    Inventory Team MemberWe are seeking a highly organized and detail-oriented Inventory Team Member to join our team at Ocado Logistics. As an Inventory Team Member, you will play a critical role in ensuring the smooth operation of our warehouse, managing inventory levels, and maintaining accurate records.Key Responsibilities:Manage inventory levels, including...

  • Inventory Team Member

    3 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Ocado Logistics Full time

    Inventory Team MemberWe are seeking a highly organized and detail-oriented Inventory Team Member to join our team at Ocado Logistics. As an Inventory Team Member, you will play a critical role in ensuring the smooth operation of our warehouse, managing inventory levels, and maintaining accurate records.Key Responsibilities:Manage inventory levels, including...

  • Inventory Team Member

    3 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Ocado Logistics Full time

    Inventory Team Member - BristolWe are seeking a highly organized and detail-oriented Inventory Team Member to join our team in Bristol. As a key member of our inventory management team, you will be responsible for ensuring the accurate and efficient management of stock levels, inventory accuracy, and order fulfillment.Key Responsibilities:Manage and maintain...

  • Inventory Team Member

    3 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Ocado Logistics Full time

    Inventory Team Member - BristolWe are seeking a highly organized and detail-oriented Inventory Team Member to join our team in Bristol. As a key member of our inventory management team, you will be responsible for ensuring the accurate and efficient management of stock levels, inventory accuracy, and order fulfillment.Key Responsibilities:Manage and maintain...

  • Team Member

    5 months ago

    Chipping Sodbury, United Kingdom Scott and Figg Ltd Full time

    We are looking for a high energy person to join our team! We are a small successful business looking for staff for our expanding, fast paced, enterprise. - A great team player but able to make independent decisions - Be able to keep up in a busy environment - Great customer service skills - Have a good sense of humour - Supervisory experience - Driving...

  • Production Team Member

    1 week ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Travail Employment Group Full time

    Job Title: Production Team MemberJob Summary: We are seeking a Production Team Member to join our manufacturing team in Yate, South Gloucestershire. As a Production Team Member, you will be responsible for working on a production machine, loading materials, running the machine, and quality checking finished goods.Key Responsibilities:Loading materials onto...

  • Supermarket Team Member

    2 months ago

    Chipping Sodbury, South Gloucestershire, United Kingdom John Lewis Partnership Full time

    Job Summary:To deliver exceptional customer service and maintain a high level of availability through effective interaction and processes; demonstrating flexibility to meet the needs of customers and the business.Key Responsibilities:Ensure excellent customer interaction and service delivery.Maintain a high level of availability and flexibility to meet...

  • Supermarket Team Member

    2 months ago

    Chipping Sodbury, South Gloucestershire, United Kingdom John Lewis Partnership Full time

    Job Summary:To deliver exceptional customer service and maintain a high level of availability through effective interaction and processes; demonstrating flexibility to meet the needs of customers and the business.Key Responsibilities:Ensure excellent customer interaction and service delivery.Maintain a high level of availability and flexibility to meet...

  • UK SSC Team Lead

    3 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    About the RoleWe are seeking an experienced Team Lead to join our Customer Accounts team at Heidelberg UK. As a key member of our Shared Service Centre, you will be responsible for leading a team of credit controllers and customer service representatives, ensuring excellent customer service and compliance with internal processes and controls.Key...

  • Night Stock Assistant, Supermarket Team Member

    3 months ago

    Chipping Sodbury, South Gloucestershire, United Kingdom John Lewis Partnership Full time

    Supermarket Team MemberCompany: John Lewis PartnershipPosition Overview: Delivering outstanding customer support while ensuring smooth operational processes.Role Responsibilities:Embrace a mindset focused on continuous enhancement of work practicesDemonstrate enthusiasm for food and a commitment to excellenceEngage in duties such as customer interaction,...

  • Night Stock Assistant, Supermarket Team Member

    3 months ago

    Chipping Sodbury, South Gloucestershire, United Kingdom John Lewis Partnership Full time

    Supermarket Team MemberCompany: John Lewis PartnershipJob Overview: Delivering outstanding customer experiences while ensuring smooth operational processes at all times.Position Details:Emphasis on continuous enhancement of work practicesEnthusiasm for food and commitment to excellenceDuties encompass customer engagement, inventory oversight, cleanliness,...

  • Night Stock Assistant, Supermarket Team Member

    2 months ago

    Chipping Sodbury, South Gloucestershire, United Kingdom John Lewis Partnership Full time

    Supermarket Team MemberCompany: John Lewis PartnershipPosition Overview: Delivering outstanding customer support while ensuring smooth operational processes.Role Responsibilities:Embrace a mindset focused on continuous enhancement of work practicesDemonstrate enthusiasm for food and a commitment to excellenceEngage in duties such as customer interaction,...

  • Night Stock Assistant, Supermarket Team Member

    2 months ago

    Chipping Sodbury, South Gloucestershire, United Kingdom John Lewis Partnership Full time

    Supermarket Team MemberCompany: John Lewis PartnershipJob Overview: Delivering outstanding customer experiences while ensuring smooth operational processes at all times.Position Details:Emphasis on continuous enhancement of work practicesEnthusiasm for food and commitment to excellenceDuties encompass customer engagement, inventory oversight, cleanliness,...

  • Customer Accounts Specialist

    4 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    Job Title: Customer Accounts AdministratorAt Heidelberg Materials AG, we are seeking a highly skilled and detail-oriented Customer Accounts Administrator to join our Shared Service Centre (SSC) team. As a key member of our Customer Accounts department, you will play a crucial role in ensuring the smooth operation of our customer accounts, providing excellent...

  • Customer Accounts Specialist

    4 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    Job Title: Customer Accounts AdministratorAt Heidelberg Materials AG, we are seeking a highly skilled and detail-oriented Customer Accounts Administrator to join our Shared Service Centre (SSC) team. As a key member of our Customer Accounts department, you will play a crucial role in ensuring the smooth operation of our customer accounts, providing excellent...

  • Customer Accounts Specialist

    4 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    Job Title: Customer Accounts AdministratorAt Heidelberg Materials AG, we are seeking a highly skilled and detail-oriented Customer Accounts Administrator to join our Shared Service Centre (SSC) team. As a key member of our Customer Accounts department, you will play a crucial role in ensuring the smooth operation of our customer accounts, providing excellent...

  • UK SSC Team Lead

    3 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    Job Title: UK SSC Team Lead - Credit Control and Customer Service ExpertAt Heidelberg Materials AG, we are seeking a highly skilled and experienced UK SSC Team Lead to join our team. As a key member of our Shared Service Centre, you will be responsible for leading a team of Customer Accounts/Credit Control Administrators and ensuring the delivery of...

  • UK SSC Team Lead

    2 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    Job Title: UK SSC Team Lead - Credit Control and Customer ServiceJob Summary:We are seeking an experienced Team Lead to join our UK Shared Service Centre (SSC) in Chipping Sodbury. As a Team Lead, you will be responsible for leading a team of Customer Accounts/Credit Control Administrators, ensuring excellent customer service, and driving efficiency...

  • Account Management Team Lead

    4 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    UK SSC Team Lead - Customer Collections/AccountsJoin Heidelberg Materials AG in our Chipping Sodbury office, nestled in rural surroundings with easy access to Yate and its many attractions. Our office boasts free parking and an onsite cafe, making it an excellent choice for any working environment.The Heidelberg UK Shared Service Centre (SSC) provides...

  • Account Management Team Lead

    4 weeks ago

    Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time

    UK SSC Team Lead - Customer Collections/AccountsJoin Heidelberg Materials AG in our Chipping Sodbury office, nestled in rural surroundings with easy access to Yate and its many attractions. Our office boasts free parking and an onsite cafe, making it an excellent choice for any working environment.The Heidelberg UK Shared Service Centre (SSC) provides...