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Junior Administrator
2 months ago
We are seeking a highly organized and detail-oriented Junior Administrator to join our Operations team in Welwyn Garden City. As a key member of our team, you will provide administrative support and communication services to ensure the smooth operation of our business.
Key Responsibilities- Manage client enquiries via telephone and email, logging them on our system and forwarding emails to relevant teams.
- Assist in the management of our enquiries mailbox, ensuring timely responses and updates.
- Download and save service reports to SharePoint folders, maintaining accurate records.
- Support the generation of certificates of analysis, including data entry and report issuance.
- Upload compliance documents to client portals, ensuring seamless communication.
- Update our database with site/client-specific information and changes, maintaining accuracy.
- Issue insurance and accreditation certificates via email, as required.
- Perform other administrative duties as needed.
- Excellent communication skills, with the ability to effectively interact with clients and colleagues.
- Strong attention to detail and analytical skills, ensuring accuracy and precision.
- Proficiency in Microsoft Word and Excel, with the ability to learn new software.
- A competitive salary and benefits package, including a Workplace NEST Pension Scheme.
- 25 days holiday plus bank holidays, providing a healthy work-life balance.
Please note that this is a local role, requiring candidates to live within 10 miles of Welwyn Garden City. We look forward to receiving applications from qualified candidates.
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