Customer Service Coordinator

1 month ago


Basingstoke, Hampshire, United Kingdom Johnsons Workwear Full time

We are seeking a skilled Customer Service Administrator to provide exceptional support to our customers and internal teams. As a key member of our office team, you will be responsible for delivering a high standard of customer care, resolving queries, and maintaining accurate records.

Key Responsibilities:

  • Record and resolve customer queries in a timely and professional manner
  • Provide excellent customer service via phone, email, and in-person interactions
  • Maintain accurate records and update systems as required
  • Collaborate with internal teams to resolve customer issues and improve processes
  • Participate in training and development programs to enhance skills and knowledge

Requirements:

  • Previous experience in a customer-facing role, preferably in an office environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office and other relevant software

About Johnsons Workwear:

Johnsons Workwear is a leading provider of workwear and uniform solutions. We are committed to delivering exceptional customer service and supporting our customers in achieving their goals.



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