Claims Handler Specialist

2 days ago


Blackburn, Blackburn with Darwen, United Kingdom Means Resource Talent Solutions Limited Full time

Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment where no two days are the same?

We are seeking highly motivated Customer Claims Handlers to join our dynamic team at Means Resource Talent Solutions Limited. As a key member of our claims processing team, you will be responsible for handling incoming and outgoing calls, ensuring customer satisfaction and resolving issues efficiently.

Your key responsibilities will include:

  1. Providing timely and effective support to customers via phone and email
  2. Updating customer databases with accurate information
  3. Escalating complex issues to senior team members when necessary

To succeed in this role, you will need excellent communication skills, both verbal and written, and the ability to work well under pressure. Basic administration skills are also required for updating claim files and CRM systems.

This is an excellent opportunity to develop your career in a reputable law firm, with a competitive salary of £26,000 - £32,000 per annum, depending on experience, and a comprehensive benefits package, including a company pension scheme.



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