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Export Coordinator

1 month ago

Sheffield, Sheffield, United Kingdom Sue Ross Recruitment Ltd Full time

Sue Ross Recruitment Ltd is seeking an experienced Export Administrator to provide exceptional customer service and support to our client, a leading manufacturing company based in the North of Sheffield region.

This 12-month contract role requires a skilled professional to handle export paperwork, customer queries, and technical advice, while maintaining a high level of customer satisfaction.

Key Responsibilities:

  1. Process export documentation and certifications
  2. Respond to customer inquiries via phone, email, and online platforms
  3. Provide technical guidance to customers
  4. Update the CRM system with accurate information
  5. Develop and maintain strong relationships with customers
  6. Collaborate with team members to ensure seamless customer service
  7. Resolve customer complaints in a professional manner

Requirements:

To succeed in this role, you must possess excellent communication skills, be confident in handling customer interactions, and have the ability to work in a fast-paced environment.