Account Coordinator

5 days ago


Northampton, Northamptonshire, United Kingdom Gi Group Operations Full time
Job Summary

We are seeking a highly organized and detail-oriented Account Coordinator to join our team at Gi Group Operations. As an Account Coordinator, you will play a crucial role in managing and coordinating recruitment activities for our clients.

Key Responsibilities
  • Client Management: Develop and maintain effective working relationships with client stakeholders, ensuring seamless communication and collaboration.
  • Recruitment Activities: Coordinate recruitment activities, including advertising, screening, interviewing, assessment days, right to work checks, reference checks, and inductions.
  • Candidate Management: Conduct check-in, satisfaction, and re-book calls to all flexible employees, ensuring excellent candidate experience.
  • Support and Guidance: Provide first-point-of-contact support to candidates and clients, addressing any questions or concerns they may have.
  • Team Collaboration: Attend daily and weekly planning and staffing meetings, contributing to the success of our team.
  • Performance Monitoring: Monitor staff quality, attendance, and attrition levels, identifying areas for improvement.
  • Candidate Allocation: Allocate suitable candidates to shifts and book in accordance with the headcount plan.
  • Documentation: Maintain accurate filing systems for both working and inactive candidates.
  • Team Participation: Attend and participate in team meetings as required.
Requirements
  • Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Communication Skills: Excellent communication and interpersonal abilities, with the ability to build strong relationships with clients and candidates.
  • Experience: Previous experience in recruitment or a related field is preferred, but not essential.
  • Teamwork: Ability to work independently and as part of a team, contributing to the success of our organization.
  • Technical Skills: Proficiency in Microsoft Office Suite and recruitment software.
Benefits
  • Generous Leave: 25 days rising with service to 30 days.
  • Flexible Working: Flexible start and finish times, flexible bank holidays, and the option to work from anywhere up to four weeks a year.
  • Health and Wellbeing: Healthcare, dental, glasses, and eye tests, alternative therapies, flu jab, and employee assistance program.
  • Financial Support: Enhanced maternity, paternity, and adoption pay, IVF flex and support, menopause flex, and income protection insurance.
  • Professional Development: Industry-leading training, career pathway program, and the opportunity to learn a new language.
  • Environmental Benefits: Electric car scheme and paid time off to volunteer or move house.

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