Content Manager
3 weeks ago
About the Role:
We are seeking a highly skilled and experienced Content Manager to lead our Copywriting team at END.
Key Responsibilities:
- Manage the performance, budget, and day-to-day operations of the Copywriting team.
- Oversee the production of high-quality content that is engaging, informative, and accurate, aligning with our brand tone of voice.
- Direct the Copywriting team to manage their output and achieve targets, focusing on reducing processing time and efficiency.
- Develop and manage the Copywriting team processes, systems, and tools, including the Copywriting Style Guide.
- Ensure team quality levels and continuous improvements that drive an exceptional customer retail experience.
- Resource manage staff to oversee the team's plans, schedules, and priorities to efficiently achieve objectives and targets.
- Performance manage Copy staff to create a culture that attracts, retains, and rewards people.
- Coach and mentor Copywriters to provide support and guidance and develop skill sets.
- Report and analyze data to drive performance and decision making.
- Build strong relationships across the business to support team objectives.
Requirements:
- Experience in a copywriting/content/journalism-related role.
- Team management experience with a proven track record of driving performance in a small to mid-sized team.
- Writing and sub-editing experience, with impeccable language and grammar skills.
- Excellent knowledge of the fashion industry and commercially aware to maximize conversion.
- Excellent understanding and appreciation of our customer profiles.
- Experience developing teams and processes in a controlled and efficient manner, while working to tight deadlines.
- High commercial awareness with excellent product knowledge and passion for the fashion industry.
- Excellent communication, presentation, and interpersonal skills.
What We Offer:
- Competitive salary.
- 31 days holiday (including bank holidays and birthday).
- Company pension scheme.
- Generous staff discount.
- Access to END. Exclusives benefits platform.
- Access to Employee Assistance Programme.
- Opportunities for professional development and career progression.
- Eye-test vouchers.
- Cycle-to-work scheme.
About Us:
We are a business that puts our customers first, is passionate and dedicated, and strives for excellence. We are positive and collaborative and keep it simple.
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