Content Manager

4 days ago

Washington, Sunderland, United Kingdom END. Full time
About the Role

We are seeking a highly skilled and experienced Content Manager to join our team at END. As a Content Manager, you will be responsible for leading our Copy team and overseeing the development of high-quality content that aligns with our brand tone of voice.

Key Responsibilities
  • Manage the performance, budget, and day-to-day operations of the Copy team
  • Develop and implement content strategies that drive engagement, inform, and accurately represent our brands and products
  • Direct the Copy team to manage their output and achieve targets, focusing on reducing processing time and efficiency
  • Define, communicate, and manage Copy team processes, systems, and tools, including the Copywriting Style Guide
  • Ensure team quality levels and continuous improvements that drive an exceptional customer retail experience
  • Resource manage staff to oversee the team's plans, schedules, and priorities to efficiently achieve objectives and targets
  • Performance manage Copy staff to create a culture that attracts, retains, and rewards people
  • Coach and mentor Copywriters to provide support and guidance and develop skill sets
  • Report and analyze data to drive performance and decision making
  • Build strong relationships across the business to support team objectives
Requirements
  • Experience in a copywriting/content/journalism-related role
  • Team management experience with a proven track record of driving performance in a small to mid-sized team
  • Writing and sub-editing experience, with impeccable language and grammar skills
  • Excellent knowledge of the fashion industry and commercially aware to maximise conversion
  • Excellent understanding and appreciation of the END. customer profiles
  • Experience developing teams and processes in a controlled and efficient manner, whilst working to tight deadlines
  • High commercial awareness with excellent product knowledge and passion for the fashion industry
  • Excellent communication, presentation, and interpersonal skills
What We Offer
  • Competitive salary
  • 31 days holiday (including bank holidays and birthday)
  • Company pension scheme
  • Generous staff discount
  • Access to END. Exclusives benefits platform
  • Access to Employee Assistance Programme
  • Opportunities for professional development and career progression
  • Eye-test vouchers
  • Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated, and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

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