Senior Financial Assessment Manager

3 weeks ago


London, Greater London, United Kingdom Carrington Blake Recruitment Full time

As a Senior Financial Assessment Manager at Carrington Blake Recruitment, you will play a key role in delivering high-performing customer-centred financial assessment services. You will be responsible for managing a team of financial assessment officers, ensuring they provide effective services to vulnerable residents in the Borough. Your team will be responsible for delivering financial assistance to over 21,000 households, making you a critical part of the organization's success.

Key responsibilities include:

  • Deputising for the Team Leader and supporting the management of a team undertaking complex financial assessments, recovering overpaid benefits, and preventing fraud.
  • Being accountable for the operational performance of the Financial Assessment services Team and undertaking quality checking and analysis to inform training plans and business practices.
  • Setting individual and group performance objectives, monitoring, and taking remedial action as necessary.
  • Reviewing and making recommendations on legislation and council policy changes in respect of benefits and IT systems.
  • Working with various stakeholders, including HITS, CAFT, Access Harrow, Revenues, Finance, Adults, and Housing, to ensure delivery and performance targets are met.

Key skills and qualifications include:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of benefits and taxation regulations.
  • Experience in managing teams and delivering financial services.

We are looking for a highly motivated and experienced individual to join our team as a Senior Financial Assessment Manager. If you have a passion for delivering high-quality financial services and leading a team, we encourage you to apply.



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