Financial Services Representative
3 weeks ago
Customer Service Representative Role
The Customer Service Representative will report to the Chief Executive Officer and the Client Relationship Director.
The ideal candidate will provide support to the Customer Services team, ensuring excellent customer service standards and maintaining high customer satisfaction.
Responsibilities include:
- Maintaining customer accounts by recording account information
- Following communication procedures, guidelines, and policies
- Using telephones to reach out to customers and verify account information
- Preparing product or service reports by collecting and analyzing customer information
- Resolving customer complaints via phone, email, mail, or social media
- Working with the customer service manager to ensure proper customer service is being delivered
Requirements:
- Permanent work permit in the UK
- Fluent in English and Russian
- Live in a commutable area (London)
- Bilingual (English and Russian preferably)
Moneff offers extensive training and on-the-job learning and development opportunities to help you grow in a fast-paced financial organization.
Our modern office is located in the financial center of London, and we provide fresh coffee and snacks to keep you energized throughout the day.
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