Financial Services Representative
4 weeks ago
The Customer Service Representative will report to the Chief Executive Officer and the Client Relationship Director.
Key Responsibilities:
- Provide exceptional customer service and support to customers via phone, email, and mail.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain accurate and up-to-date customer records and accounts.
- Collaborate with the customer service team to ensure seamless communication and resolution of customer issues.
- Develop and maintain knowledge of company products and services to effectively address customer inquiries.
Requirements:
- Fluent in English and Russian.
- Permanent work permit in the UK.
- Live in a commutable area (London).
- Bilingual (English and Russian preferably).
What We Offer:
- Extensive training and on-the-job learning and development opportunities.
- Modern office in the financial center of London.
- Fresh coffee and snacks.
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