Energy Operations Specialist

2 weeks ago


Bedford, Bedford, United Kingdom cv-library.co - Jobboard Full time
Job Summary

We are seeking an experienced Energy Operations Advisor to join our team on a 6-month contract basis. The successful candidate will be responsible for ensuring timely and accurate bills for our customers, responding to queries, and refining requirements.

Key Responsibilities
  • Manage customer billing and ensure accuracy and timeliness.
  • Respond to customer queries and raise service desk tickets as needed.
  • Collaborate with the team to refine requirements and provide input on User Acceptance Testing.
Requirements
  • Proven experience working within an Energy Supply Company.
  • Strong understanding of customer journeys and digital platforms.
  • Excellent multitasking and flexible working skills.
  • Knowledge of meter reading and billing processes.
What We Offer
  • Competitive salary of £27,000 per annum.
  • 25 days holiday per year.
  • Employee share scheme and company pension.
Working Arrangements

Hybrid working arrangement with 2 days in the office per week.



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