Energy Operations Specialist
4 weeks ago
As an Energy Operations Advisor at Allstaff Recruitment, you will be responsible for ensuring timely and accurate bills for our customers. This involves establishing relationships with key suppliers and responding to queries and raising service desk tickets where needed.
You will also work with partners around settlement validations and exceptions of meter readings. Additionally, you will provide input into the development of communications for events in the customer journey and refine requirements, manage backlog and provide input on User acceptance testing and running platform.
In this role, you will work closely with the finance team to validate industry invoices.
Requirements:
- Experience working within an Energy Supply Company previously.
- Experience designing customer journeys for a multi-channel digital platform.
- Flexible with excellent multitasking skills.
- Keen to learn.
- Good communication skills.
- Understanding of meter reading and billing.
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Energy Operations Specialist
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