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Energy Operations Specialist

1 month ago

Bedford, Bedford, United Kingdom Allstaff Full time

We are currently recruiting for an Energy Operations Advisor based in Bedford for one of our clients on a 6-month contract basis. Our client is a leading global energy management company.

Key Responsibilities
  • Ensure timely and accurate bills for our customers.
  • Establishing relationships with key suppliers.
  • Responding to queries and raising service desk tickets where needed.
  • Working with partners around settlement validations and exceptions of meter readings.
  • Provide input into the development of communications for events in the customer journey.
  • Refining requirements, managing backlog and providing input on User acceptance testing and running platform.
  • Providing assistance to finance in validating industry invoices.
Requirements
  • Experience working within an Energy Supply Company previously.
  • Experience designing customer journeys for a multi-channel digital platform.
  • Flexible with excellent multitasking skills.
  • Keen to learn.
  • Good communication skills.
  • Understand meter reading and billing.

Our client offers a competitive salary, 25 days holiday, employee share scheme, healthcare, company pension, and company employee care scheme.

This is a 6-month fixed-term contract, full-time role, working Monday – Friday, 9:00am – 5:30pm.