Energy Operations Specialist

2 weeks ago


Bedford, Bedford, United Kingdom Allstaff Full time

We are seeking an experienced Energy Operations Specialist to join our team at Allstaff. The successful candidate will be responsible for ensuring timely and accurate bills for our customers, responding to queries, and refining requirements.

Key Responsibilities
  1. Manage customer billing and ensure accuracy
  2. Respond to customer queries and resolve issues
  3. Refine requirements and provide input on user acceptance testing
Requirements
  1. Experience working in an energy supply company
  2. Experience designing customer journeys for a multi-channel digital platform
  3. Flexible with excellent multitasking skills
  4. Understanding of meter reading and billing
What We Offer
  1. Competitive salary of £27,000 per annum
  2. 25 days holiday
  3. Employee share scheme
  4. Healthcare
  5. Company pension
  6. Company employee care scheme
Summary

This is a 6-month fixed-term contract, full-time position with a salary of £27,000 per annum. The successful candidate will be based in Bedford and will work a hybrid schedule with 2 days in the office.



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