Global IT Service Desk Agent

5 days ago


Manchester, United Kingdom Adalta Solutions Full time

Are you a motivated and detail-oriented individual looking for a challenging role? We are seeking a Global IT Service Desk Agent to join our team at Adalta Solutions.

This exciting opportunity will see you working as part of a fast-paced IT department, providing technical support services to our global clients.

Your key responsibilities will include:

  • Diagnosing technical faults and providing effective solutions
  • Working with minimum supervision to deliver high-quality results
  • Providing technical expertise in a corporate environment

Required skills and experience include:

  • Ability to diagnose technical faults and provide effective solutions
  • Customer-facing experience with a strong focus on customer satisfaction
  • Knowledge of IT systems, equipment, and software, including Microsoft Windows 10, Microsoft Office 365, and Teams administration

Salary: $65,000 - $85,000 per year, depending on experience.


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