Global IT Service Desk Agent
5 days ago
Are you a motivated and detail-oriented individual looking for a challenging role? We are seeking a Global IT Service Desk Agent to join our team at Adalta Solutions.
This exciting opportunity will see you working as part of a fast-paced IT department, providing technical support services to our global clients.
Your key responsibilities will include:
- Diagnosing technical faults and providing effective solutions
- Working with minimum supervision to deliver high-quality results
- Providing technical expertise in a corporate environment
Required skills and experience include:
- Ability to diagnose technical faults and provide effective solutions
- Customer-facing experience with a strong focus on customer satisfaction
- Knowledge of IT systems, equipment, and software, including Microsoft Windows 10, Microsoft Office 365, and Teams administration
Salary: $65,000 - $85,000 per year, depending on experience.
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