Office Support Coordinator
5 days ago
At Hue Recruitment, our client is a family-run business with over 30 years of experience in the commercial equipment maintenance and repair industry.
Key Responsibilities:
- Handle customer inquiries regarding equipment breakdowns, preventive maintenance, and service agreement renewals.
- Manage the schedule of a team of engineers and respond to emergency calls from customers.
- Create cases and work orders for repair and maintenance, and assign jobs to service engineers.
- Communicate effectively with customers, field engineers, and field sales teams to provide clear and concise information about the status of inquiries.
Requirements:
- Excellent customer service skills and a team player attitude.
- Strong understanding of financial figures and numeracy, with proficiency in MS Office and Microsoft.
- Good time management skills, attention to detail, and ability to multitask to manage workload.
Benefits:
- 25 days holiday plus bank holidays.
- Death in service benefit of 3 x Salary.
- Private Pension 6%.
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