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Project Coordination Officer

3 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Catering Full time

Working Hours: 35 hours per week for 41 weeks per year - Term time only plus 3 weeks

JOB PURPOSE

The role is designed to assist the projects team in delivering a range of services provided by Hertfordshire Catering Limited (HCL) across Hertfordshire and surrounding areas. The successful candidate must demonstrate flexibility in their working schedule. A valid driving license is required, as the role involves operating company vehicles. The position will entail close collaboration with the project and equipment manager, and the candidate will be stationed at the HCL Head Office. Physical tasks, including lifting and carrying, are part of the job responsibilities.

Weekend work may be necessary.

KEY RESPONSIBILITIES

  1. Safely and effectively operate various vehicles as needed.
  2. Conduct safety inspections and checks on vehicles, reporting any issues or incidents to the Line Manager. Complete necessary documentation, including inspection reports and mileage logs, in accordance with departmental protocols.
  3. Engage with customers in a professional and respectful manner, ensuring dignity and respect in all interactions.
  4. Assist with the loading and unloading of deliveries, as well as the transportation of catering equipment and ingredients between HCL locations.
  5. Manage the distribution and collection of smoothie bikes utilized by HCL.
  6. Oversee the delivery and retrieval of chef uniforms from the laundry, maintaining accurate records and inventory levels. Communicate with the laundry service to coordinate drop-off and pick-up schedules.
  7. Support the projects team in managing and maintaining the asset management system.
  8. Help catalog existing equipment across the estate and input data into the asset management system.
  9. Assist the sales team with food tenders, including the loading and unloading of equipment and food items.
  10. Participate in all required training and regular supervision sessions, undertaking additional duties as needed.
  11. Complete all mandatory training in a timely manner and keep certifications current.

PERSON SPECIFICATION

  • Exceptional verbal and written communication skills, with a strong emphasis on accuracy in English and financial management.
  • Strong organizational abilities, capable of prioritizing tasks within tight deadlines while remaining resilient under pressure.
  • Demonstrated experience in customer engagement and expectation management.
  • Ability to work collaboratively within a team, leveraging individual skills to support the overall objectives of HCL.
  • Exhibit exemplary professional behavior and uphold high ethical standards.
  • Proficient in IT applications, including Microsoft Word, Excel, and email.
  • Willingness and ability to travel as required.
  • Driving Qualifications: Must hold the appropriate driving qualification for medium-sized vehicles (Category C1), allowing operation of vehicles between 3,500 and 7,500kg maximum authorized mass (MAM) with a trailer up to 750kg.
  • Confident driving skills with the ability to operate various vehicles safely; a driving assessment will be part of the interview process.
  • Capable of accurately completing necessary documentation.
  • Open to training for various roles and services.
  • Physically fit and able to lift and carry items as needed.
  • Flexible in working hours.
  • A strong team player who can also work independently, demonstrating a positive attitude and strong interpersonal skills, particularly in customer interactions.
  • Knowledge of manual handling techniques for goods and/or individuals.
  • Familiarity with Microsoft Office applications.

CRIMINAL RECORDS CHECK

This position involves significant contact with children or vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be required through the Criminal Records Bureau as part of HCL's pre-employment checks. Further information regarding the Criminal Records Bureau process will be provided during the interview.

EQUAL OPPORTUNITIES

Hertfordshire Catering Limited is dedicated to promoting openness and equality in all activities, from recruitment to service delivery. It is the responsibility of all managers and employees to ensure that every individual is treated with dignity and respect. An HCL Employee Handbook will be provided to all staff, along with a comprehensive briefing on the policy during induction.

HEALTH AND SAFETY

Every employee has a duty to take reasonable care for their own health and safety, as well as that of others who may be affected by their actions or omissions while at work.