Senior Retail Operations Manager

4 weeks ago


Manchester, United Kingdom Screwfix Full time

Overview

This is an exciting opportunity to take your retail management skills to the next level with Screwfix. As an Assistant Branch Manager, you will be responsible for supporting the Branch Manager in delivering exceptional customer service and driving sales growth. You will be a hands-on leader, inspiring your team to achieve their best and making a real impact on the business.

Responsibilities

Key Areas of Responsibility

  • Store Standards – you will work closely with the Branch Manager to maintain high standards of store appearance, customer service, and operational efficiency.
  • Team Leadership – you will lead and motivate your team to deliver excellent customer service, achieve sales targets, and maintain a positive store environment.
  • Store Management – you will be responsible for managing store budgets, rotas, payroll, and stock levels, as well as analysing sales data to identify opportunities for growth.

Qualifications

What We Are Looking For

  • Experience in retail management, with a proven track record of delivering results.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • A passion for delivering exceptional customer service and driving sales growth.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounts on Screwfix and B&Q products.
  • A range of training and development programmes to help you achieve your career goals.


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