Business Process Analyst

2 weeks ago


London, Greater London, United Kingdom SilverRock Bank Full time
About the Role

We are seeking a highly skilled Operations Analyst to join our team at SilverRock Bank. As a key member of our Operations and Service Delivery team, you will play a critical role in building and improving our systems and processes.

Key Responsibilities
  • Conduct research and analysis to identify business problems and develop solutions
  • Partner with business stakeholders to define and document SilverRock process library, including identification of risks and controls
  • Help develop solutions in line with defined requirements
  • Provide data and analytical work to support different workstreams (Finance, IT & Operations)
  • Participate in onboarding and testing of processes and systems
Requirements
  • Minimum of 3 years' experience in financial services as an operations analyst
  • Flexibility to adapt to changing requirements and ability to work with minimum supervision
  • Proven capability in documenting business requirements (Functional & non-functional requirements)
  • Proven ability in analysing and presenting complex processes and data in a logical, structured and compelling manner
  • Very strong Excel and PowerPoint skills
What We Offer
  • Commercial awareness in any of the following areas will be a plus: Prime/subprime loans, mortgages or saving accounts
  • Understanding of project management techniques
  • Working knowledge of process creation software
  • Working knowledge of Power BI
  • Financial Crime Experience
  • Lifestyle and family friendly policies
  • Health Insurance for you and your spouse
  • 28 days Holiday Entitlement (plus bank holidays)
  • Life Insurance
  • Pension Contribution

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